Privacy Policy

Effective Date: 4/22/26

The Michael Murray Agency (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and related services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, fill out a form, contact us, or otherwise interact with us.

By using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

Personal Information You Provide Voluntarily
This may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Any other information you submit through contact forms, quote requests, scheduling forms, or other communications

Automatically Collected Information
When you visit our website, we may automatically collect certain information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring URLs
  • Pages viewed
  • Time spent on pages
  • Other usage data collected through cookies, analytics tools, or similar technologies

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2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and provide customer support
  • Communicate with you about our services
  • Provide quotes, proposals, or requested information
  • Schedule consultations or meetings
  • Improve our website, services, and user experience
  • Monitor and analyze website traffic and usage trends
  • Maintain the security and integrity of our website
  • Comply with legal obligations and enforce our rights

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3. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar tracking technologies to improve functionality and understand how visitors use the site.

These technologies may help us:

  • Remember user preferences
  • Measure website performance
  • Analyze visitor behavior
  • Improve marketing and advertising efforts

You can typically control cookies through your browser settings. Disabling cookies may affect certain features of the website.

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4. How We Share Information

We do not sell your personal information in the ordinary course of our business.

We may share information with trusted third parties that help us operate our website or provide services, such as:

  • Website hosting providers
  • Analytics providers
  • CRM or email marketing platforms
  • Scheduling tools
  • Payment processors
  • Professional advisors or legal authorities when required

We may also disclose information:

  • To comply with applicable law, regulation, legal process, or governmental request
  • To protect our rights, property, or safety
  • In connection with a business transfer, merger, sale, or acquisition

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5. Third-Party Services

Our website may contain links to third-party websites or integrate third-party tools. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing them with your information.

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6. Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

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7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

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8. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, which may include the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of certain data uses where applicable
  • Request information about how your personal information is used or disclosed

To make a privacy-related request, please contact us using the contact information below. We may need to verify your identity before processing certain requests.

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9. California Residents

If you are a California resident, you may have additional rights under California privacy law, subject to applicable thresholds and exemptions. These may include rights to know, delete, correct, and opt out of certain sharing or selling of personal information.

If applicable, California residents may submit privacy requests by contacting us at:

Email: michael@murrayinsurance.com
Mailing Address: Flemming Island, FL & Jacksonville Metropolitan Area

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10. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete that information.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Effective Date” above. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.

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12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

The Michael Murray Agency
Flemming Island, FL & Jacksonville Metropolitan Area
michael@murrayinsurance.com
904-773-4111

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